privacy policy

Version effective date: July 25, 2022

We are well aware of the importance of personal information to you, and your trust is very important to us. We will provide sufficient protection for the security of your personal information in accordance with legal and regulatory requirements and in accordance with industry practices. To this end, Guangdong Jiana Energy Technology Co., Ltd. (referred to as "Jiana Energy" or "us") has formulated this "Privacy Policy" (hereinafter referred to as "this Policy/this Privacy Policy") to help you fully understand how we collect, use, share, store, and protect your personal information during your use of our website, products, application platforms, and services, as well as how you can manage your personal information.

This policy applies to all devices, services, websites, or applications that reference or link to this privacy policy. If a device or service has a separate privacy policy, the separate privacy policy will be applied first. For the parts not covered by the separate privacy policy, the content of this privacy policy shall prevail.

Before you start using our website, products, application platforms, and services, please carefully read and understand this policy, especially the terms marked in bold, to ensure that you fully understand and agree before starting to use. We will try our best to explain the professional vocabulary involved in this policy to you in concise and easy to understand terms. If you have any questions about this privacy policy, please contact Contact us so that we can handle your needs.

This privacy policy is formulated with full consideration of your needs. It is crucial for you to have a comprehensive understanding of our personal information collection and usage practices, while ensuring that you ultimately have control over the personal information provided to us. Unless otherwise provided by applicable laws in all of your regions, "personal information" under this privacy policy refers to data that can identify a specific individual through the information itself or through association with other information. We will strictly comply with this privacy policy to use this information.

What information do we collect and how do we use this information?

When you use our website, products, application platforms, and/or services, we need/may need to collect and use your personal information, including the following two types:

1. In order to provide you with the basic functions of our website, products, application platforms, and/or services, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our website, products, application platforms, and/or services normally;

2. To provide you with additional functionality for our website, products, application platforms, and/or services, you may choose to authorize us to collect and use the information. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the desired functional effects, but it will not affect your normal use of the basic functions of our products, application platforms, and/or services.

You understand and agree that this information specifically includes:

The information you provide or upload to us, such as your name, nickname, Union ID, open ID, gender, birthday, phone number, email address, Jiana Energy account, Xiaomi account, shipping address, password security related information, third-party mini programs, device information or data that you may access to our website, product, application platform, and on our website The account and related settings created by the application platform, the devices you added or messages you sent, feedback, etc.

Information related to your device or SIM card: including IMEI number, IMSI number, device manufacturer, device model, device identification, operating system, application platform version, language settings, WI-FI information, device screen size and resolution, and operator information. We may also collect relevant device information associated with your account on our website or application platform, such as MAC address, device DID, device network status (IP/network signal), and firmware version.

L Your location information (only applicable to specific services/functions): such as region and country code code, city code, mobile network code, mobile device country code, region name, time zone and language settings, to help you quickly select the current address when calculating whether there is regional inventory in the region, the distance from after-sales service outlets in the region, and creating and modifying addresses. You can turn off the location service for each application on your phone at any time in the phone settings (Settings Permissions).

Log information: Information related to your use of certain features, mobile applications, and websites, such as cookies and other anonymous identifier technologies, IP addresses, network request information, temporary message history, standard system logs, and system crash information.

The order information on our application platform includes the recipient's name, delivery address, and mobile phone number. The order also includes the order number, the goods or services you purchased, the amount of payment payable, and the payment method.

Personalized recommendation: In order to provide you with personalized product recommendations and displays, we will collect relevant data and use algorithms to display information about the products, advertisements, or services you are interested in to you; Or show you the products or services you may be looking for during your search. For this purpose, we may collect your browsing, order, shopping cart, favorite information, and other information. For more such information, please refer to the "Your Rights" section below.

We may also collect other information that cannot identify specific individuals (i.e. information that is not personal information), such as statistical data generated when you use specific services, anonymous or unidentified anonymous information, such as device related information, daily events, page access events, page access duration events, session events, network types; Display device related information; Product browsing path; The device model and system version number of the Xiaomi mobile phone device. The purpose of collecting such information is to improve the services we provide to you. The type and quantity of information collected depend on how you use our application platform and/or services. We will summarize such information. For the purposes of this privacy policy, aggregated data is considered non personal information. If we combine non personal information with personal information, such information will be considered personal information during the combined use period.

How do we use your personal information?

We may use personal information for the following purposes:

Provide, process, maintain, improve, develop our products and/or services to you, as well as services provided through devices or our application platforms.

Assist in identifying and verifying user identities to the extent necessary for security purposes, in order to protect the legitimate interests of users and services.

Communicate with you about your device, services, or any general inquiries (such as updates, device firmware/software upgrades, customer inquiries and support, related information, notifications).

Carry out marketing related activities, such as providing marketing and promotional materials and updates. Please refer to "Your Rights" below for details.

Process your inquiries or requests regarding devices and services, such as executing your request to correct personal information.

Store and maintain information related to you for our business operations or to fulfill our responsibilities and obligations under applicable laws.

Other purposes with your consent.

How do we use cookies and similar technologies to ensure the normal operation of the website, provide you with an easier access experience, and recommend content that you may be interested in? We will store cookies or other local storage provided by the browser (or associated applications) on your computer or mobile device, which usually includes identifiers, site names, and some numbers and characters (collectively referred to as "cookies"). With the help of cookies, websites can store data such as your preferences or items in shopping carts.

If your browser or browser add-on service allows, you can modify the acceptance level of cookies or reject our cookies. For more information, please refer to But if you do so, in some cases it may affect your safe access to our website, and you may need to change user settings every time you visit our website.

We treat information collected through cookies and other technologies as non personal information. However, if local laws treat Internet Protocol (IP) addresses or similar identification marks as personal information, we also treat such identification marks as personal information.

·Log files: Like most websites, we collect specific information and save it in log files. This type of information may include Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISPs), reference/exit pages, operating systems, date/timestamp, and/or click stream data. We will not associate the automatically collected log data with other information we collect.

·Advertising: We collaborate with third-party service providers and business partners (for more details, please refer to "We share your information with LinkedIn" below) to display advertisements on our products.

·Mobile analytics: In some mobile applications, we use mobile analytics software to better understand the functionality of our mobile software on your phone. This software may record information such as the frequency of your use of the application, events that occurred within the application, cumulative usage, performance data, and the location of the application crash. We will not associate the information stored in the analysis software with any personal information you submit in the mobile application. Data analysis

·Local Storage - HTML5: We use Local Storage Objects (LSO), such as HTML5, to store content and preferences. Collaborate with us to provide certain features on our website. Various browsers may provide their own management tools to delete HTML5 local storage objects.

Who do we share your information with?

We will not sell any personal information to third parties.

We will not transmit your personal information to our business partners for direct marketing purposes. We strictly comply with the data protection laws of your location (some laws may require independent and explicit permission), so we may only use your name, phone number, email address, Jiana Energy account, after obtaining your prior and explicit consent and confirming through a clear affirmative action that we have obtained your consent or that you have expressed no objection The IMEI number provides you with promotional materials related to the products and services of Jiana Energy and its partners (providing network, mobile applications, and Jiana Energy products and services). If you no longer wish to receive certain types of emails, you can click on the link located at the bottom of the page to unsubscribe from the email.

Retention policy

Your information will be saved within the territory of the People's Republic of China.

We will take reasonable and feasible measures to avoid collecting and processing irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless there are mandatory retention requirements by law, such as the Electronic Commerce Law of the People's Republic of China, which requires the retention of goods and service information and transaction information for no less than three years from the date of transaction completion. We mainly refer to the following standards to determine the storage period of personal information, and the longer one shall prevail:

1. Complete the transaction purpose related to you, maintain corresponding transaction and business records to respond to your possible inquiries or complaints;

2. Ensure the safety and quality of our services provided to you;

3. Do you agree to a longer retention period;

4. Is there any other special agreement regarding the retention period.

After exceeding the retention period, we will delete your personal information or anonymize it in accordance with applicable laws.